Privacy Policy
Hello Ads Company Limited (“Company”We“ prioritize the protection of your personal data. This policy is in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) to explain how we collect, use, disclose, and protect your personal data when you use this website. helloads.net And our services
1. Data controller.
Hello Ads Company Limited
No. 14, Vibhavadi Rangsit Soi 16/29, Ratchadaphisek Subdistrict, Din Daeng District, Bangkok 10400
Tel: 02-038-5565 · Email: hello@helloads.net
2. Personal information that we collect.
- The information you provided directly: Name, Company Name, Email, Phone Number, and the message you sent via the contact form or consultation request form.
- Website usage information: IP address, browser and device type, pages visited, and visit duration are all analyzed using cookies and analytics tools (Google Analytics, Google Search Console, Meta Pixel).
- Information from communications: Record conversations via email, phone, or social media.
3. Purpose and legal basis for processing.
- We will contact you back and provide the service you requested. Contractual basis / Consent
- To provide digital marketing and project management services. Contract basis
- To improve the website and analyze user behavior — Legitimate interest
- For sending news, promotions, and marketing messages — Consent basis (You can cancel at any time.)
- To comply with laws and taxes — Legal basis of duty
4. Disclosure of personal information.
We may disclose your information to: external service providers necessary for our operations (e.g., hosting providers, email systems, Google/Meta advertising platform), and government agencies when required by law. We will ensure that the recipients of the information protect your data in accordance with the PDPA (Personal Data Protection Act).
5. Sending or transferring data internationally.
Some services (such as Google, Meta, and Chinese platforms like WeChat/Weibo/Xiaohongshu) may process data overseas. We will take appropriate protection measures as required by the PDPA.
6. Data retention period.
We retain personal data only for the purposes necessary or as required by law (e.g., accounting documents are retained for at least 5 years). After this period, we will delete or anonymize the data.
7. Rights of Data Subjects
Under the PDPA, you have the following rights: the right to access and request a copy of your data, the right to request correction, the right to request deletion or destruction, the right to object to processing, the right to request suspension of use, the right to request/transfer of data, and the right to withdraw consent. You can exercise these rights by contacting us. hello@helloads.net
8. Cookies
This website uses cookies to ensure it functions correctly, analyze traffic, and improve your user experience. You can refuse cookies if you prefer, in your browser.
9. Security measures.
We employ appropriate technical and administrative measures, such as SSL/HTTPS encryption and access restrictions, to prevent unauthorized access, alteration, or disclosure of information.
10. Complaints
If you believe that our data processing is illegal, you have the right to file a complaint with the Personal Data Protection Commission (PDPC).
11. Policy changes
We may update this policy from time to time. The latest version will be published on this page, including the update date.
Privacy Policy
HelloAds Co., Ltd. (“the Company”, “we”, “us”) is committed to protecting your personal data. This Privacy Policy is prepared in accordance with the Personal Data Protection Act BE 2019 (2019) (“PDPA”) of Thailand and explains how we collect, use, disclose, and protect your personal data when you use the website helloads.net and our services.
1. Data Controller
HelloAds Co., Ltd.
14 Soi Vibhavadi Rangsit 16/29, Ratchadaphisek, Din Daeng, Bangkok 10400, Thailand
Tel: +66 2-038-5565 · Email: hello@helloads.net
2. Personal Data We Collect
- Data you provide: name, company name, email, phone number, and messages submitted via contact or consultation forms.
- Usage data: IP address, browser and device type, pages visited, and visit duration, via cookies and analytics tools (Google Analytics, Google Search Console, Meta Pixel).
- Communication records: records of correspondence via email, phone, or social media.
3. Purposes and Legal Bases
- To respond and provide requested services — contractual necessity / consent
- To deliver digital marketing services and manage projects — contractual necessity
- To improve our website and analyze user behavior — legitimate interest
- To send news, promotions, and marketing — consent (You may opt out anytime)
- To comply with legal and tax obligations — legal obligation
4. Disclosure of Personal Data
We may disclose your data to: third-party service providers necessary for our operations (eg hosting, email systems, Google/Meta advertising platforms), and government authorities where required by law. We require recipients to protect your data to PDPA standards.
5. International Data Transfers
Some services (eg Google, Meta, and Chinese platforms such as WeChat/Weibo/Xiaohongshu) may process data abroad. We ensure appropriate safeguards as required by the PDPA.
6. Data Retention
We retain personal data only as long as necessary for the stated purposes or as required by law (eg accounting records for at least 5 years). Thereafter we delete or anonymize the data.
7. Your Rights as a Data Subject
Under the PDPA you have the rights to: access and obtain a copy, rectification, erasure/destruction, objection to processing, restriction of processing, data portability, and withdrawal of consent. To exercise these rights, contact hello@helloads.net.
8. Cookies
Our website uses cookies to function correctly, analyze traffic, and improve your experience. You may refuse cookies through your browser settings.
9. Security Measures
We apply appropriate technical and organizational measures, such as SSL/HTTPS encryption and access controls, to prevent unauthorized access, alteration, or disclosure.
10. Complaints
If you believe our processing is unlawful, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.
11. Changes to This Policy
We may update this policy from time to time. The latest version will be posted on this page with the update date.
© 2026 HelloAds Co., Ltd. All rights reserved.