Initially, Nong Pho Ratchaburi Dairy Cooperative Limited (under Royal Patronage) sold UHT milk only through offline channels. However, with the increasing role of online marketing in society, influencing purchasing decisions, sales figures, customer service, and building customer loyalty, HelloAds stepped in to assist with online marketing. This included creating engaging content, running targeted advertisements to reach both existing and new customers, designing mascots in various poses and for specific festivals, managing the cooperative's Facebook page, responding to inquiries, providing advice, and maintaining customer support. This resulted in increased customer satisfaction and trust in Nong Pho milk. HelloAds also recommended opening an online store through the Shopee platform to expand sales opportunities. This support clarified the cooperative's online strategy. Furthermore, it positively impacted offline efforts, including promotional posts, nationwide distributor recruitment, and establishing a dairy learning center for schools, children, and interested individuals to learn about dairy farming at member farms.
